Hiring techs, managing turnover, and keeping the team on the floor.
2 AI translations · AutomotiveUniversal Overlay
Recruit technicians (perpetually), manage high turnover in sales and BDC, administer pay plans that change quarterly, and handle the HR reality of running a 7-day-a-week retail operation. Track flat-rate hours, spiff payouts, and variable compensation across multiple pay structures. Manage ASE certification tracking, OEM training requirements, and the constant tension between getting techs certified and keeping them in the bays producing hours.
Recruit and retain technicians, salespeople, F&I managers, and service advisors in a tight labor market. Design pay plans that balance motivation, retention, and profitability. Manage commission structures, spiffs, and bonus programs across departments.