Internal ops and client delivery.
1 AI translation · Business ConsultingUniversal Overlay
You produce analytics for firm management: utilization by grade, practice, and office; profitability by engagement, partner, and client; pipeline conversion rates; win/loss analysis; and client satisfaction trends. You benchmark against industry data (MCA, ALM, Kennedy) on bill rates, utilization, and revenue per consultant. For practices, you track capability depth (how many people can deliver each service line), client concentration, and growth trajectory.