Student Success & Advising

Monitor student progress for warning signs — missed classes, dropped grades, LMS disengagement, academic probation. Manage caseloads of 300-500 students per advisor and try to have meaningful conversations with each one. Coordinate between academic advisors, financial aid, counseling, and the faculty member who just submitted a concern. Track retention and persistence metrics by cohort, demographic, and program.

Guide students through degree requirements, prerequisite chains, and the 'what do I need to graduate on time?' question. Run degree audits, manage substitutions and waivers, and untangle transfer credit evaluations. With 200+ degree programs and constantly changing catalogs, the rules engine in your SIS barely keeps up. Help students who changed majors twice figure out the fastest path to graduation.

Prepare students for post-graduation outcomes: resume workshops, mock interviews, career assessments, internship placement, and employer networking events (career fairs, on-campus recruiting). Track placement rates, starting salaries, and time-to-employment — increasingly required for institutional accountability and rankings. Manage employer relationships: cultivating companies that hire your graduates, coordinating recruiting visits, and maintaining the job posting platform (Handshake, Symplicity). For K-12, coordinate college and career readiness counseling, FAFSA completion drives, and career and technical education (CTE) pathways.