Human Resources

Hire for a 24/7 operation with the vast majority+ annual turnover in some positions. Schedule staff across multiple departments, shifts, and skill levels. Manage tipped employee compliance, seasonal surges, and the constant training cycle for new hires. Track labor cost as a percentage of revenue — the number that keeps GMs up at night. Balance service quality expectations with the reality that your best server just quit for the restaurant across the street.

Schedule hourly staff across shifts for front desk, housekeeping, F&B, and maintenance while managing labor cost targets, overtime, and compliance with scheduling laws. Address industry-leading turnover rates by improving hiring, training, and engagement.