Policy admin is the manufacturing floor of insurance.
3 AI translations · Insurance
Your policy admin system executes the rating engine: applies rules, generates the premium, produces dec pages, endorsements, and certificate forms. Data entry from underwriting into the admin system is often manual or semi-automated.
Policyholders and agents request mid-term changes. Each request must be validated against underwriting guidelines, rated correctly, and documented.
You issue certificates of insurance (ACORD 25, ACORD 28) at high volume. Requests come from policyholders, agents, and certificate holders. Each requires policy verification, coverage confirmation, and additional insured endorsement verification.