Quality Management

Quality technicians manually monitor control charts and perform visual inspections at sampling intervals. Defects are often caught downstream, increasing scrap costs and rework.

Incoming materials are inspected by sampling plans. Supplier scorecards are updated quarterly and rely on manual data collection from receiving logs and non-conformance reports.

Root cause investigations rely on tribal knowledge and manual 8D/5-Why processes. CAPA completion rates lag, and repeat defects indicate insufficient root cause depth.