Supply Chain & Distribution

Forecast demand at the store-SKU-week level, allocate initial distribution for new items (no history = educated guesses), manage flow-through vs. warehouse-pick replenishment. Deal with promotional lifts, cannibalization effects, and the dreaded 'we bought too much and now it's everywhere.' Coordinate between planning, allocation, and replenishment teams who all use slightly different numbers.

Manage BOPIS, curbside pickup, ship-from-store, and last-mile delivery. Decide which orders get fulfilled from which location — DC, dark store, or nearest store with inventory. Balance speed promises (same-day, next-day) against fulfillment cost and store labor impact. The gig economy drivers, the package handoff process, the 'we can't find item X' substitute protocol — it's logistics at retail speed.