Network Operations Center (NOC)

Monitor alarm consoles for network faults — fiber cuts, equipment failures, power outages, RAN degradation. Correlate thousands of alarms to identify root cause, dispatch field crews, and manage incident escalation through resolution. Run bridge calls for major outages affecting multiple sites or markets.

Track KPIs across the network — call drop rates, data throughput, latency, jitter, packet loss, availability. Identify performance degradation trends before they impact customers. Tune network parameters to optimize performance within SLA targets.