Trucking Company Owner · Money & Operations
Tracking detention time at shippers and receivers — the money you're owed for waiting that you often forget to bill
Detention & Accessorial Tracking
What You Do
Track when drivers are detained at facilities beyond their appointment window, document the wait time, and bill for detention and accessorial charges. This is money left on the table if you don't track it.
How AI Helps
Automated detention tracking from ELD geofence data — timestamps when the driver enters and exits the facility, calculates billable detention time, and generates invoices.
Technologies
How It Works
The system ingests ELD geofence data — timestamps when the driver enters and exits the facility as its primary data source. The automation engine executes each step in the process sequence — validating inputs, applying business rules, generating outputs, and routing exceptions to human review queues. The results integrate into the practitioner's existing workflow — presenting recommendations, flags, or automated outputs alongside their normal working context.
What Changes
Detention time tracks automatically from GPS/geofence data. Invoices generate with documentation. You stop losing revenue because nobody wrote down the time.
What Stays
Collecting the money. Customers dispute detention charges, brokers claim the appointment time was different, and getting paid often requires a phone call, not just an invoice.
What To Do Next
This section won't tell you what your numbers should be. It will show you how to find them yourself. Every instruction below produces a real, verifiable result in your organization. No benchmarks, no projections — just the steps to build your own evidence.
Establish Your Baseline
Know where you are before you move
Before adopting AI tools for detention & accessorial tracking, understand your current state.
Without a baseline, you can't measure whether AI actually improved anything. You'll adopt tools without knowing if they're working.
Define Your Measures
What to track and how to calculate it
Time per cycle
How to calculate
Measure how long detention & accessorial tracking takes end-to-end today, then after AI adoption.
Why it matters
The most visible improvement is speed. If AI doesn't save time, question whether it's adding value.
Quality of output
How to calculate
Track error rates, rework frequency, or stakeholder satisfaction scores before and after.
Why it matters
Speed without quality is just faster mistakes. Measure both.
Start These Conversations
Who to talk to and what to ask
your VP Operations or COO
“What data do we already have that could improve how we handle detention & accessorial tracking?”
They're prioritizing which operational processes to automate
your process improvement or lean lead
“Who on our team has the deepest experience with detention & accessorial tracking, and what tools are they already using?”
They understand the workflow dependencies that AI tools need to respect
a frontline supervisor
“If we brought in AI tools for detention & accessorial tracking, what would we measure before and after to know it actually helped?”
They see the daily reality that AI tools need to fit into
Check Your Prerequisites
Confirm readiness before you invest
Check items as you confirm them.