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Director of Actuarial

Conduct experience studies and assumption updates

Enhances◐ 1–3 years

What You Do Today

Analyze actual experience against expected — mortality, morbidity, lapse rates, expense levels. Update assumptions used in pricing and reserving based on emerging experience.

AI That Applies

AI-assisted experience analysis that processes larger datasets faster, identifies cohort-level patterns, and suggests assumption adjustments based on statistical significance testing.

Technologies

How It Works

The system ingests larger datasets faster as its primary data source. The processing layer applies the appropriate analytical models to the structured data, generating scored outputs that surface the most actionable insights. The results integrate into the practitioner's existing workflow — presenting recommendations, flags, or automated outputs alongside their normal working context.

What Changes

Experience analysis becomes more granular. AI processes data at a finer level of detail, identifying assumption updates that aggregate analysis might miss.

What Stays

Professional judgment on when experience is credible enough to change assumptions and how to balance company-specific data with industry benchmarks.

What To Do Next

This section won't tell you what your numbers should be. It will show you how to find them yourself. Every instruction below produces a real, verifiable result in your organization. No benchmarks, no projections — just the steps to build your own evidence.

1

Establish Your Baseline

Know where you are before you move

Before adopting AI tools for conduct experience studies and assumption updates, understand your current state.

Map your current process: Document how conduct experience studies and assumption updates works today — who does what, how long it takes, where the bottlenecks are. You need this baseline to measure improvement.
Identify the judgment points: Professional judgment on when experience is credible enough to change assumptions and how to balance company-specific data with industry benchmarks. These are the boundaries AI won't cross.
Assess your data readiness: AI tools for this area need data to work. Check whether your organization has the historical data, integrations, and data quality to support SAS tools.

Without a baseline, you can't measure whether AI actually improved anything. You'll adopt tools without knowing if they're working.

2

Define Your Measures

What to track and how to calculate it

Time per cycle

How to calculate

Measure how long conduct experience studies and assumption updates takes end-to-end today, then after AI adoption.

Why it matters

The most visible improvement is speed. If AI doesn't save time, question whether it's adding value.

Quality of output

How to calculate

Track error rates, rework frequency, or stakeholder satisfaction scores before and after.

Why it matters

Speed without quality is just faster mistakes. Measure both.

When to check: Check after 30 days of consistent use, then quarterly.
The commitment: Give new tools at least 30 days before judging. The first week is always awkward.
What NOT to measure: Don't measure AI adoption rate as a KPI. Adoption follows value — if the tool helps, people use it.
3

Start These Conversations

Who to talk to and what to ask

your chief actuary

What data do we already have that could improve how we handle conduct experience studies and assumption updates?

They set the standards for model validation and governance

your data science or analytics lead

Who on our team has the deepest experience with conduct experience studies and assumption updates, and what tools are they already using?

They build complementary models and share the same data infrastructure

your regulatory filing lead

If we brought in AI tools for conduct experience studies and assumption updates, what would we measure before and after to know it actually helped?

AI-assisted rate filings need to meet regulatory standards

4

Check Your Prerequisites

Confirm readiness before you invest

Check items as you confirm them.