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Paralegal

Coordinate with clients on document collection and preservation

Automates✓ Available Now

What You Do Today

Issue litigation hold notices, work with client IT on data preservation, coordinate document collection, manage collection logs, and track preservation compliance.

AI That Applies

Legal hold AI automates hold notice issuance and tracking, monitors custodian acknowledgments, identifies data sources for preservation, and maintains defensible collection documentation.

Technologies

How It Works

The system ingests custodian acknowledgments as its primary data source. The processing layer applies the appropriate analytical models to the structured data, generating scored outputs that surface the most actionable insights. The results integrate into the practitioner's existing workflow — presenting recommendations, flags, or automated outputs alongside their normal working context.

What Changes

Hold notice tracking and compliance monitoring are automated. AI identifies at-risk data sources proactively and documents the preservation chain.

What Stays

You still manage the client relationship around collection, handle custodian interviews, make practical decisions about collection scope, and ensure the process is defensible.

What To Do Next

This section won't tell you what your numbers should be. It will show you how to find them yourself. Every instruction below produces a real, verifiable result in your organization. No benchmarks, no projections — just the steps to build your own evidence.

1

Establish Your Baseline

Know where you are before you move

Before adopting AI tools for coordinate with clients on document collection and preservation, understand your current state.

Map your current process: Document how coordinate with clients on document collection and preservation works today — who does what, how long it takes, where the bottlenecks are. You need this baseline to measure improvement.
Identify the judgment points: You still manage the client relationship around collection, handle custodian interviews, make practical decisions about collection scope, and ensure the process is defensible. These are the boundaries AI won't cross.
Assess your data readiness: AI tools for this area need data to work. Check whether your organization has the historical data, integrations, and data quality to support Legal Hold AI tools.

Without a baseline, you can't measure whether AI actually improved anything. You'll adopt tools without knowing if they're working.

2

Define Your Measures

What to track and how to calculate it

Time per cycle

How to calculate

Measure how long coordinate with clients on document collection and preservation takes end-to-end today, then after AI adoption.

Why it matters

The most visible improvement is speed. If AI doesn't save time, question whether it's adding value.

Quality of output

How to calculate

Track error rates, rework frequency, or stakeholder satisfaction scores before and after.

Why it matters

Speed without quality is just faster mistakes. Measure both.

When to check: Check after 30 days of consistent use, then quarterly.
The commitment: Give new tools at least 30 days before judging. The first week is always awkward.
What NOT to measure: Don't measure AI adoption rate as a KPI. Adoption follows value — if the tool helps, people use it.
3

Start These Conversations

Who to talk to and what to ask

your general counsel or managing partner

What are the top 5 reasons customers contact us, and which of those could be resolved without a human?

They set the firm's AI adoption posture

your legal technology manager

How do we currently measure service quality, and would AI-assisted responses change that measurement?

They manage the tools and can show you capabilities you don't know exist

4

Check Your Prerequisites

Confirm readiness before you invest

Check items as you confirm them.